Product Warranty

We offer 12 months warranty for quality and manufacturing issues. Complimentary exchange / repair for any products with quality issues (not including gold/ jewelry products).

7-Days Protection

We offer a 7-days protection for clients who are not satisfy with the style or product. Complimentary exchange of products & 50% off for remake of lens.

90-Days Lens Guarantee

We offer complimentary remaking of lens, for any problems within 90 days of purchase.

60-Days Rimless Protection

Due to the more fragile nature of rimless frame. We offer 50% discount on lenses, for rimless frame within 60 days of purchase.

Our clients are entitled free eyewear maintenance services.

• Eyewear cleaning
• Professional fitting & adjustment
• Nose-pad replacement (subject to model)
• Maintenance consultations

Your vision are our main concern and our optometrists are always ready to assist. Our optometrists are licensed and registered with the Malaysia Optical Board and are members of the Association of Malaysian Optometrist (AMO).

We make sure that every one of them are well updated with today’s eye care information by enrolling them for continuous professional development courses few times every year. We are confident that our optometrist will be able to provide top notch eye care services to all our clients.

To make sure of the quality of the products we bring in, all products we bring in, goes through a rigid selection process before they end up on display in the outlet.

It is our promise to only provide quality products in our outlet.